Empathy Engine
Subscribe
Sign in
Home
Podcast
Notes
Chat
Manifesto
Leader's EDGE
PreSales 'Collaborate Better'
Archive
Leaderboard
About
The Boring Document That Held More Power Than theĀ CEO
AA-008: Finale: The Charter That Held, AI governance breaks when ownership is unwritten. See how charters preserve accountability through turnover.
Mar 10
Ā
ā¢
Ā
Mark S. Carroll
5
1
5
Overpayment Scams: $21.45M Lost, 2,705 Complaints
š Leader's Dispatch: Volume 33 (Click to Catastrophe, Part 4 of 7 Part Series) Refund overpayment scam guide: stop available traps, use bank scriptā¦
Mar 9
Ā
ā¢
Ā
Mark S. Carroll
4
1
6
$4.7B at Risk: 5 Governance Gaps, 8 Failure Modes, 3 Questions
AA-007: Whistleblower's Dilemma, $35M per AI mistake. Broken reporting systems turn silent warnings into billion-dollar liability. 3 fixes you can useā¦
Mar 3
Ā
ā¢
Ā
Mark S. Carroll
5
1
7
$16.6B Lost. 859K+ Complaints. What to Do in 1 Hour?
š Leader's Dispatch: Volume 32 (Click to Catastrophe, Part 3 of 7 Part Series) Wire and invoice fraud: $16.6B losses. Stop payment diversion in 1 hour
Mar 2
Ā
ā¢
Ā
Mark S. Carroll
4
1
6
3 Traps That Make Compliance Theater Inevitable
AA-006: the Standards War, A practical guide to AI governance proof: 3 traps, 5 safe claims, 7 steps to audit evidence, & a 5-minute test for standardsā¦
Feb 24
Ā
ā¢
Ā
Mark S. Carroll
6
1
8
Most Popular
View all
8 Breakpoints, 10 Controls, 60 Minutes, $561M Saved
Feb 16
Ā
ā¢
Ā
Mark S. Carroll
7
1
8
The Hidden Cost of Star Hires (And the Filter That Stops It)
Jan 26
Ā
ā¢
Ā
Mark S. Carroll
7
1
7
Roadmap Keeps Breaking? 3 Fixes for PMs and POs
Jan 19
Ā
ā¢
Ā
Mark S. Carroll
6
2
6
š Leader's Dispatch: ā January Is Not a Fresh Start š„¾
Jan 5
Ā
ā¢
Ā
Mark S. Carroll
6
7
Not Yet a Subscriber? Youāre Missing the Movement!
Subscribe
Recent posts
View all
SIM Swap: $26M Risk & 8-Steps to Fix in 1 Hour
š Leader's Dispatch: Volume 31 (Click to Catastrophe, Part 2 of 7 Part Series) Stop SIM Swap Cascades, 8 Steps in 60 Minutes to Protect Email & Money
Feb 23
Ā
ā¢
Ā
Mark S. Carroll
5
1
9
$2.9 Billion in Losses. 72 Hours to Harden. 3 Moves to Survive
AA-005: the Liability Pivot, AI liability kit for managers: contract redlines, incident response, who pays/approves/contains, defensible AI governanceā¦
Feb 17
Ā
ā¢
Ā
Mark S. Carroll
7
1
9
8 Breakpoints, 10 Controls, 60 Minutes, $561M Saved
š Leader's Dispatch: Volume 30 (Click to Catastrophe, Part 1 of 7 Part Series) Pig butchering scam: how it works, red flags, and what to do fast. Shareā¦
Feb 16
Ā
ā¢
Ā
Mark S. Carroll
7
1
8
The $2M AI migration you can't afford (7 traps, 14 contract fixes)
AA-004: The Safety Case File, AI Compliance Stack Nobodyās Talking About (But Everyone Will Need) AI Evidence Spine, 6 audit-proof artifacts forā¦
Feb 10
Ā
ā¢
Ā
Mark S. Carroll
8
1
9
The $800K review mistake: 12 signals, 14 days, done
š Leader's Dispatch: Volume 29 (Chaos Agents, Part 3 of 3 Part Series) Detect Chaos Agents early with a practical scorecard, thresholds, and escalationā¦
Feb 9
Ā
ā¢
Ā
Mark S. Carroll
5
6
The $2M Trap: Is Vendor Lock-In AI's Silent Killer?
AA-003: The Procurement Trap Avoid AI vendor lock-in: 7 portability rights, contract addendum clauses, and a 15-minute action plan to stay portableā¦
Feb 3
Ā
ā¢
Ā
Mark S. Carroll
7
7
The Exception That Cost You 3 Engineers (The Pathway That Stops It)
š Leader's Dispatch: Volume 28 (Chaos Agents, Part 2 of 3 Part Series)
Feb 2
Ā
ā¢
Ā
Mark S. Carroll
3
6
The 3AM Test for AI Agents: Can You Disable One in 60 Seconds?
AA-002: The Kill Switch Myth Product leaders: āturn it offā is not an AI safety plan. Use a 4-layer kill switch stack (access, execution, spendā¦
Jan 27
Ā
ā¢
Ā
Mark S. Carroll
4
8
The Hidden Cost of Star Hires (And the Filter That Stops It)
š Leader's Dispatch: Volume 27 (Chaos Agents, Part 1 of 3 Part Series)
Jan 26
Ā
ā¢
Ā
Mark S. Carroll
7
1
7
For Leaders: The AI Audit Closeout Template That Assigns Authority Fast
AA-001: The Audit That Changed Everything
Jan 20
Ā
ā¢
Ā
Mark S. Carroll
7
4
7
Roadmap Keeps Breaking? 3 Fixes for PMs and POs
š Leader's Dispatch: When the work becomes the way.
Jan 19
Ā
ā¢
Ā
Mark S. Carroll
6
2
6
Fishbone Diagram
Ishikawa Diagram For Your More Complicated Risk Analyses
Jan 13
Ā
ā¢
Ā
Mark S. Carroll
6
See all
This site requires JavaScript to run correctly. Please
turn on JavaScript
or unblock scripts
