Leader's EDGE

The Leader’s EDGE Cycle:

When we Experiment, we discover what works and what can be improved. That learning builds the best Designs.

A great Design then Guides our products, our people, and our customer journeys.

We Guide our teams with trust, alignment, and governance, helping our organization Evolve — growing the value we deliver.

As we Evolve, empathy and insight spark new rounds of Experimentation to delight our customers.

The cycle never ends.

🔒 Leader’s Dispatch: 👁️ Under the All-Seeing Dashboard 🔮

🔒 Leader’s Dispatch: 👁️ Under the All-Seeing Dashboard 🔮

Top of the Series: 🔒Leader’s Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


Share Collaborate with Mark ✅


🔒 Leader’s Dispatch: 💀 The Frankenstack Lives 🧟‍♂️

🔒 Leader’s Dispatch: 💀 The Frankenstack Lives 🧟‍♂️

Top of the Series: 🔒Leader’s Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒 Leader’s Dispatch: 🧛‍♂️ The Undead Workflow — When Rituals Refuse to Die ⚰️

🔒 Leader’s Dispatch: 🧛‍♂️ The Undead Workflow — When Rituals Refuse to Die ⚰️

Top of the Series: 🔒Leader’s Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒 Leader’s Dispatch: The Leadership Lesson We Forgot to Inherit 🌎

🔒 Leader’s Dispatch: The Leadership Lesson We Forgot to Inherit 🌎

Top of the Series: 🔒Leader’s Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒 Leader’s Dispatch: Why “Getting Things Done” Isn’t Getting You Anywhere

🔒 Leader’s Dispatch: Why “Getting Things Done” Isn’t Getting You Anywhere

Top of the Series: 🔒Leader’s Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒 Leader’s Dispatch: The Silent Killer Lurking in Your Calendar

🔒 Leader’s Dispatch: The Silent Killer Lurking in Your Calendar

Top of the Series: 🔒Leader’s Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒 Leader’s Dispatch: How Slack Is Bankrupting Your Team’s Attention

🔒 Leader’s Dispatch: How Slack Is Bankrupting Your Team’s Attention

Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒 Leader's Dispatch: We Can Be Heroes, Just for One Sprint

🔒 Leader's Dispatch: We Can Be Heroes, Just for One Sprint

Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒Leader's Dispatch: The Illusion of Infinite Scale

🔒Leader's Dispatch: The Illusion of Infinite Scale

Leader’s Dispatch: The Illusion of Infinite Scale


🔒Leader's Dispatch: AI Is Cheap, Trust Isn’t

🔒Leader's Dispatch: AI Is Cheap, Trust Isn’t

Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒Leader's Dispatch: Is GPT-5 Dead on Arrival?!?

🔒Leader's Dispatch: Is GPT-5 Dead on Arrival?!?

Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒Leader's Dispatch: Humans > Algorithms (Hiring Re-Surges! Why?)

🔒Leader's Dispatch: Humans > Algorithms (Hiring Re-Surges! Why?)

Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒Leader's Dispatch: Is "AI-Washing" Just Smart Branding?

🔒Leader's Dispatch: Is "AI-Washing" Just Smart Branding?

Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)


🔒Leader's Dispatch: How ChatGPT’s Agent Can Lasso 🤠 Your Job Search & Career Goals 🤑

🔒Leader's Dispatch: How ChatGPT’s Agent Can Lasso 🤠 Your Job Search & Career Goals 🤑

Previous & Top of the Series: 🔒Leader's Dispatch: Has OpenAI Lost Its Strategic Edge? (Windsurf AI ☢️Fallout🧨)








🔒 Grifted: The Lou Pai Paradox (Subscribers Only Edition)

🔒 Grifted: The Lou Pai Paradox (Subscribers Only Edition)

Top of the Series: WorldCom — The Telecom Giant That Billed Us for a Fantasy


🔒 Grifted: The Fall of Arthur Andersen LLP (Subscribers Only Edition)

🔒 Grifted: The Fall of Arthur Andersen LLP (Subscribers Only Edition)

Top of the Series: WorldCom — The Telecom Giant That Billed Us for a Fantasy


🔒 🧃 What Were They Drinking?! (Part 2 ++)

🔒 🧃 What Were They Drinking?! (Part 2 ++)

Top of the Series: 🧯 Oops, We Made It Worse (Part 1)


💡 Thinking Like an Agilist vs. Being an Agilist

Why this matters:
Agile isn’t just a methodology — it’s a mindset, a practice, and for many of us, an identity. Understanding the distinction helps leaders and teams know where they stand — and where they can grow.


1. Thinking Like an Agilist

A mindset. A set of reflexes.

  • Iteration over perfection.

  • Feedback over silence.

  • Transparency over politeness.

  • Adaptability over rigid planning.

Leaders who think like Agilists may not know the jargon, but they intuitively act with agility. They spot blockers, they seek learning, they encourage course corrections.


2. Being an Agilist

A discipline. A craft.

  • Certifications, frameworks, and toolkits (Scrum, SAFe, Kanban, Lean, etc.).

  • Coaching, facilitation, and scaling agility across whole organizations.

  • Turning mindset into repeatable practice, rituals, and culture change.

Being an Agilist means practicing agility deliberately — and guiding others to do the same.


3. Why the Distinction Matters

  • Thinking is the spark.

  • Being is the sustained fire.

Anyone can think with agility. But true Agilists carry it forward — teaching, scaling, and embedding it in teams so it lasts beyond individuals.


4. Reflection Prompt (for paid subs)

Keep reading with a 7-day free trial