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Mark S. Carroll's avatar

This piece is really about one question: what survives when the champion leaves?

You can brief the board, refresh the policy, hire the expert, and still have an empty box where ownership should be. The charter is not glamorous. That is exactly why it matters. It is the boring document that keeps accountability from dissolving into memory, politics, and “we thought someone else had it.”

If this resonated with you, tell me where your organization still confuses attention with ownership.

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